🛟 Help Center

We’re here to make your shopping experience smooth, easy, and stress-free.

Welcome to the Sabuj Mart Help Center — your go-to resource for support, guidance, and answers. Whether you’re tracking an order, managing a return, or need product help, you’re in the right place.

🔎 Quick Links

Use these shortcuts to find help faster:

📦 Track My Order
🔁 Returns & Refunds
💳 Payment & Billing
🚚 Shipping Information
🛒 Shopping Guide
🔐 Account & Security
❓ FAQs
📬 Contact Support

📦 Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number.
To check the status anytime:

Go to My Account > Orders
Click “Track” on the item you want to follow.

Don’t have an account? Use the link in your confirmation email to track your order directly.

🔁 Returns and Refunds

We want you to love what you ordered. If not, here’s what you can do:

Returns accepted within 14 days of delivery
Items must be unused, in original packaging
Email info@sabujmart.com with your Order ID
Refunds are processed within 5–7 business days of return approval

🚫 Note: Some personal care or hygiene items may not be returnable for safety reasons.

💳 Payment and Billing

Accepted Payment Methods:

Visa / MasterCard / AmEx
PayPal
Apple Pay / Google Pay
Bank Transfers

💡 All transactions are encrypted with SSL. Your information is secure with us.

🚚 Shipping Info

🌍 We ship across the USA and selected international destinations
📦 Standard delivery: 5–10 business days
✈️ Expedited shipping: Available at checkout

Shipping Charges: Automatically calculated at checkout based on your location and selected service.

🛒 Shopping Guide

New to Sabuj Mart? Here’s how to place an order:

Browse or search for your product
Click “Add to Cart”
Proceed to Checkout
Enter your details and choose your payment method
Receive confirmation & tracking details via email

Need help choosing the right product? Contact our team anytime!

🔐 Account & Security

To manage your orders and track shipping, create an account at checkout or Sign Up.

Your account dashboard allows you to:

Track orders
Save shipping addresses
View purchase history
Manage returns and refunds

We use advanced encryption and secure authentication to protect your account.

❓ Frequently Asked Questions

Visit our full FAQ Section for answers to common questions including:

How to cancel an order
How to apply discount codes
What if my package is lost?
Can I send a product as a gift?

📄 Or scroll up to see our top 10 FAQs in one place.

📬 Contact Support

Still need help? We’d love to assist.

📧 Email: info@sabujmart.com
📞 Phone: +1 (307) 368-6870
📍 Address: 30 N Gould St, Ste 5448, Sheridan, WY 82801, USA
🕒 Hours: Monday – Saturday, 9:00 AM to 6:00 PM (MST)