🛟 Help Center
We’re here to make your shopping experience smooth, easy, and stress-free.
Welcome to the Sabuj Mart Help Center — your go-to resource for support, guidance, and answers. Whether you’re tracking an order, managing a return, or need product help, you’re in the right place.
🔎 Quick Links
Use these shortcuts to find help faster:
- 📦 Track My Order
- 🔁 Returns & Refunds
- 💳 Payment & Billing
- 🚚 Shipping Information
- 🛒 Shopping Guide
- 🔐 Account & Security
- ❓ FAQs
- 📬 Contact Support
📦 Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
To check the status anytime:
- Go to My Account > Orders
- Click “Track” on the item you want to follow.
Don’t have an account? Use the link in your confirmation email to track your order directly.
🔁 Returns and Refunds
We want you to love what you ordered. If not, here’s what you can do:
- Returns accepted within 14 days of delivery
- Items must be unused, in original packaging
- Email info@sabujmart.com with your Order ID
- Refunds are processed within 5–7 business days of return approval
🚫 Note: Some personal care or hygiene items may not be returnable for safety reasons.
💳 Payment and Billing
Accepted Payment Methods:
- Visa / MasterCard / AmEx
- PayPal
- Apple Pay / Google Pay
- Bank Transfers
💡 All transactions are encrypted with SSL. Your information is secure with us.
🚚 Shipping Info
- 🌍 We ship across the USA and selected international destinations
- 📦 Standard delivery: 5–10 business days
- ✈️ Expedited shipping: Available at checkout
Shipping Charges: Automatically calculated at checkout based on your location and selected service.
🛒 Shopping Guide
New to Sabuj Mart? Here’s how to place an order:
- Browse or search for your product
- Click “Add to Cart”
- Proceed to Checkout
- Enter your details and choose your payment method
- Receive confirmation & tracking details via email
Need help choosing the right product? Contact our team anytime!
🔐 Account & Security
To manage your orders and track shipping, create an account at checkout or Sign Up.
Your account dashboard allows you to:
- Track orders
- Save shipping addresses
- View purchase history
- Manage returns and refunds
We use advanced encryption and secure authentication to protect your account.
❓ Frequently Asked Questions
Visit our full FAQ Section for answers to common questions including:
- How to cancel an order
- How to apply discount codes
- What if my package is lost?
- Can I send a product as a gift?
📄 Or scroll up to see our top 10 FAQs in one place.
📬 Contact Support
Still need help? We’d love to assist.
📧 Email: info@sabujmart.com
📞 Phone: +1 (307) 368-6870
📍 Address: 30 N Gould St, Ste 5448, Sheridan, WY 82801, USA
🕒 Hours: Monday – Saturday, 9:00 AM to 6:00 PM (MST)
❤️ Thank You for Shopping with Sabuj Mart
We’re proud to be a part of your day. If there’s anything more we can do — just ask.
Your satisfaction is our success.